At The Varsity Jacket brand, we are committed to providing our customers with the best possible shopping experience, including hassle-free exchanges and refunds. Here is our policy for exchanges and refunds:

Exchanges: If you are not satisfied with your varsity jacket for any reason, you may exchange it for a different size, color, or style within 14 days of receipt. To request an exchange, please contact us at info@thevarsityjacket.us and provide your order number, the reason for the exchange, and the size, color, or style you would like to exchange it for. Please note that custom-made and made-to-measure varsity jackets are not eligible for exchange.

Refunds: If you are not satisfied with your varsity jacket and would prefer a refund, you may request one within 14 days of receipt. To request a refund, please contact us at info@thevarsityjacket.us and provide your order number and the reason for the refund. Please note that custom-made and made-to-measure varsity jackets are not eligible for refund. Refunds will be issued to the original payment method.

Customization and patches: Customization options, including custom colors, custom designs, and custom name patches, are not eligible for exchange or refund.

Shipping: Customers are responsible for the cost of return shipping on exchanges and refunds.

Condition: All varsity jackets must be returned in their original condition, with all tags and packaging intact. Varsity jackets that have been worn, altered, or damaged will not be accepted for exchange or refund.

We want our customers to be completely satisfied with their varsity jackets, and will do our best to accommodate any exchanges or refunds within the limits of our policy. If you have any questions or concerns about our policy, please don't hesitate to contact us at info@thevarsityjacket.us. We are always happy to help in any way that we can.